We would like to inform you that we are taking all the necessary measures to ensure the health and safety of both our staff, and our customers. Since we work from home, we are still able to create and post orders. We are cleaning the stock room regularly, and washing our hands before entering the stock room and throughout the day.
Please note that whilst we are able to create orders everyday, fabrics and materials are taking longer to reach us so turnaround time has increased to 10 working days, and in some cases, even longer depending on supply.
Orders are being dispatched everyday, but they may take longer to reach you as due to lower staff numbers and precautions taken at An Post, and other postal services around the world.
VAT is already included for all orders. Customs and import duties to other countries in Europe and Rest Of World are the responsibility of the customer.
All orders are posted via An Post and estimated to arrive within 2 business days after posting. Shipping charges are based on product type and weight. Bulkier items (such as crowns and framed art) will be charged at a higher rate. You will be able to see the shipping quote in your basket before placing your order.
We aim to dispatch orders within 3-5 working days of receipt of payment, and up to 10 working days if personalised. The majority of ROI orders arrive within 2 days but this cannot be guaranteed. Parcels are not deemed lost until 10 days after shipping in Ireland.
Orders to Rest Of World will take longer to arrive. An Post estimates it may take up to 15 days. Parcels are not deemed lost until 28 days.
We do not “Complete” your order until the parcel has reached the post office and has started its journey to you.
- Credit / Debit Cards
Frequently asked questions
Do you accept custom requests?
Do you collaborate with other companies or creatives?
Defnintely! Get in touch via the contact form and let's create something together!
How do I get in contact with Charmed Greetings Designs?
You can fill out the contact form (at the bottom of any page) or email email@example.com and someone will be in touch directly.
Can you send my card or hair bow straight to the recipient?
Yes! In fact, on cards, we can handwrite a note on the inside of the card before mailing. Simply let us know what you want the message to say on the 'Add a note' section of the cart. Be sure to pay close attention to spelling as we will write it exactly as you have in the comment box!
How long will it take to receive my order?
All cards, hair bows, and accessories are handmade-to-order. After your order is placed, we aim to create and dispatch your order within 3-5 working days after receipt of payment. Personalised orders can take up to 10 working days. Shipping time is additional.